Terms of Service

Effective: October 20, 2025

Welcome to The Hive Salon Studios (“we,” “our,” or “us”). By using our website, services, or interacting with us in any way, you agree to the following terms and conditions. Please read these Terms of Service (“Terms”) carefully. If you do not agree to these Terms, you must not use our services.

1. Information Collection and Use

1.1 Personal Information

When you interact with us, we may collect the following personal information:

Name

Phone Number

Email Address (if provided)

1.2 Purpose of Information Collection

The information we collect is used to send you the following types of messages:

Appointment confirmations and reminders

General service updates or follow-ups

Occasional marketing and promotional messages (with your consent)

Once you opt in, you can expect relevant communications based on the information you submit.

2. Consent to Communications

2.1 Communication Types

By providing your personal information, you consent to receiving:

SMS and email messages regarding your appointments

Updates and reminders about scheduled services

Promotional messages, special offers, and announcements (only if you opt in)

2.2 Marketing Consent

If you choose to receive promotional messages, you agree to receive occasional updates about special offers, service packages, and events related to The Hive Salon Studios.

2.3 Opt-Out

You may opt out of receiving SMS messages at any time by replying “STOP” to any message. After you send “STOP,” you will receive a confirmation message, and you will no longer receive further texts from us unless you opt in again. To rejoin, simply sign up as you did previously.

2.4 Messaging Issues

If you experience issues with our messaging service, reply with the keyword HELP for assistance, or contact us directly at:
Email: [email protected]
Phone: 502-677-4286

3. Data Privacy and Security

3.1 Data Storage

Your personal information is stored securely and used exclusively to provide the services and communications described in this policy.

3.2 Data Protection

We implement appropriate security measures to protect your data against unauthorized access, misuse, or loss.

4. User Responsibilities

4.1 Accuracy of Information

You agree to provide accurate, complete, and current information when interacting with us or scheduling services.

4.2 Use of Services

You agree to use our services in compliance with all applicable laws. Misuse or fraudulent activity may result in restricted access or termination of service.

4.3 Carrier Liability

Mobile carriers are not liable for delayed or undelivered messages.

4.4 Message and Data Rates

Standard message and data rates may apply for SMS messages sent to or received from us. Message frequency will vary based on your appointment schedule and communication preferences. Contact your mobile carrier for details about your plan.

5. Modifications to Terms

We may update or revise these Terms at any time. Changes will become effective when posted on our website. Continued use of our services after changes are posted indicates your acceptance of the updated Terms.

6. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us:

The Hive Salon Studios

Phone: 502-677-4286

[email protected]